Frequently Asked Questions
  • What are your store hours?
    We are open Monday thru Friday from 6:30 a.m. – 6:30 p.m. and Saturday from 8:00 a.m. – 5:00 p.m.
    Our Shaw location is open on Saturday’s from 8:00 a.m. – 4:00 p.m. Weekday hours are the same as above.
  • What is your turn around time?
    Our normal turn around time is two days. For example, if you drop off on Monday your clothes will be ready on Wednesday.
    We always offer next day service at no extra charge. Same day service is also available if clothes are dropped off by 8:30 a.m.
  • I have a spot on my garment what do I do?
    The best thing you can do for your garment is to simply bring it to us. We are professional spot/stain removers, please just tell us what exactly is on your garment and we can take proper action. Do not use over the counter spot removers or attempt to remove it with water.
  • Do all spots come out?
    The majority of all spots do come out if removed by a professional drycleaner. If anybody can remove your spot, WE CAN!!
  • Do you clean leather garments?
    We currently do not clean leather garments in our facility. We do however outsource them to Snow’s Cleaners located in Stockton, CA.
  • Do you reweave garments?
    We do not have a local reweaver; we send garments to be reweaved to WithOut A Trace Reweavers in Chicago, IL.
  • What is GreenEarth cleaning solvent?
    GreenEarth is a silicone based solvent rather than carbon based. It gives superior cleaning performance and is environmentally safe. It is also odor free leaving garments bright, fresh and clean smelling.